Terms of Service

Welcome to the official website of Bubblepuss (hereinafter referred to as the “Website”), which is the brand website of HIGHSOON PTE. LTD (hereinafter “HIGHSOON”, “we”, or “the Company”). This Website is operated by or on behalf of HIGHSOON.

For the purposes of these Terms of Service and the Privacy Policy, “you” shall refer to any user who accesses or uses the Website, regardless of whether you purchase any goods or services.

Please read these Terms of Service carefully before accessing or using our Website. By accessing or using any part of the Website, you unconditionally agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this Agreement, please do not access the Website or use any services.

We may modify any part of these Terms of Service and/or the Privacy Policy from time to time and post the revised version on the Website, which shall become effective immediately upon posting. Your continued use of the Website following the effective date of any revised Terms of Service and/or Privacy Policy shall constitute your unconditional acceptance of such revisions.

Section 1 – Website Use

You represent and warrant that you are at least 18 years of age, or if you are under 18, that you have obtained the legal consent of your parent(s) or guardian(s) and are fully capable and qualified to enter into, perform, and abide by these Terms of Service.

We respect and embrace the values of others and use the Website solely for lawful purposes. Accordingly, you agree that you will not engage in any of the following conduct:

Post or disseminate any content that is racist, violent, obscene, harmful, false, invasive of privacy, or otherwise illegal;
Deliberately transmit any data, send or upload any viruses, trojans, worms, spyware, adware, or any other harmful programs or computer codes;
Transmit, distribute, store, or destroy any information, data, text, images, files, links, or software via the Website that interferes with or disrupts the operation of the Website or the servers or networks used to provide the Website, or violates any requirements, procedures, policies, or regulations of such networks;
Defame or insult Bubblepuss or its products, services, or personnel; publish or promote content on the Website or to its users that competes with the Bubblepuss brand; or post any unsolicited or unauthorized advertising, promotional materials, or any similar form of spam;
Disseminate any content depicting minors (including photographs and videos).

The goods and services provided on the Website are for personal use only.You may not sell or resell any goods, services, or samples that you purchase or receive from us.

Any violation of these Terms of Service or the Privacy Policy shall result in the immediate termination of your service, and you shall be liable for any and all losses and damages incurred by HIGHSOON and/or its affiliates, related entities, or partners as a result thereof.

Section 2 – Your Account

Prior to purchasing any of our products from the Website, you are required to register for or log in to an account and provide your name, mailing address, email address, and/or any other contact details as indicated on the Website.

You shall be solely responsible for all activities that occur under your account, whether or not such activity is authorized by you. This includes, without limitation, preventing any unauthorized use of your account, maintaining the confidentiality of your account and password, and ensuring that your account information is accurate and kept up to date.

Please safeguard your account credentials and do not disclose them to any third party. Should you suspect any breach of security in connection with your account (including, but not limited to, leakage of account information, theft, or unauthorized use), please notify us immediately.

We may at any time consider your use of your login name and password to access or use the Website as evidence of your own access or use of the Website, even if such credentials are used by any other person without your knowledge or authorization.

By creating an account on the Website, you consent to receive certain information related to the Website, including shipping and logistics notifications, product review requests, and electronic marketing communications.

We reserve the right to suspend, refuse service, and/or terminate any account without prior notice.

Section3 – Accuracy, Completeness, and Timeliness of Information

Although we strive to ensure that all prices and information displayed on the Website are accurate, errors, incomplete, or outdated information may occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to change or update information without prior notice.

The information provided on the Website is for general reference purposes only and should not be relied upon as the sole basis for making any decisions. Any reliance on the materials provided on the Website shall be at your own risk.

We reserve the right to refuse to fulfill any order based on product information that may contain errors or inaccuracies, including but not limited to information regarding pricing, shipping, payment terms, or return policies.

Section 4 – Product Pages and Information

While we make every effort to accurately display the colors and images of products on the Website, the actual colors you see will depend on your display device and may not be reproduced accurately.

Any reference to any product, service, process, or other information on the Website—whether by trade name, trademark, manufacturer, supplier, or otherwise—does not constitute or imply endorsement, sponsorship, or recommendation by Bubblepuss. Any statements or descriptions regarding products on the Website are provided by the respective brand owners or are based on customer reviews, and Bubblepuss does not independently verify such statements or descriptions.

All products must be used strictly in accordance with their instructions, precautions, and guidelines. You are advised to inspect product ingredients to avoid any potential allergic reactions.

Although we endeavor to provide accurate product descriptions, we do not warrant that the descriptions, colors, information, pricing, promotions, or other content on the Website are accurate, current, or error-free. Bubblepuss may, at any time (including after you have placed an order), correct any errors, inaccuracies, or omissions, change or update information, or cancel orders without prior notice.

The final price of the goods and the shipping/delivery charges shall be as displayed on your order page. Our product prices, quantities, and shipping fees are subject to change at any time without prior notice.

We reserve the right to modify or discontinue any service (or any part or content thereof) at any time, and we shall not be liable for any modifications, price changes, suspensions, or discontinuations of service.

We do not guarantee that the quality of any products, services, information, or other materials you purchase or obtain will meet your expectations, nor do we guarantee that any errors in the service will be corrected.

Section 5 – Orders and Contracts

The information set forth in these Terms of Service and the details provided on the Bubblepuss Website do not constitute an offer for sale but rather an invitation to treat. Your submission of an order constitutes an offer by you to purchase one or more products from us.

Should you wish to place an order with us, please follow the online purchasing process. After adding the products you intend to purchase to your shopping cart on the Website, please provide the necessary details (as indicated on the page) to submit your order. Kindly ensure that the information you provide is accurate and that you can make payment using a valid credit card, debit card, or one of the third-party payment methods we support.

If we accept your order, we will notify you of such acceptance by sending you an email titled “Shipping Confirmation.” The contract for the sale and purchase of goods between you and Bubblepuss shall be formed at the time we send you the “Shipping Confirmation” email. Prior to such confirmation, no contract for any goods shall exist between Bubblepuss and you, regardless of whether funds have been deducted from your account.

Furthermore, please note that the contract is applicable only to the goods for which shipment has been expressly confirmed in the “Shipping Confirmation” email; Bubblepuss shall have no obligation to supply any other goods that may have been included in the same order but not specified in the confirmation. Once the contract is formed, these Terms of Service shall automatically become part of each individual contract.

We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel the quantity of any products purchased by an individual account. Such restrictions may apply to orders placed under the same customer account or using the same credit card and/or orders using the same billing and/or shipping address. We also reserve the right to deem any order as abnormal at our sole discretion.

Should we make any changes to or cancel an order, we may contact you via the email address and/or the shipping address/phone number provided at the time the order was placed. If we are unable to contact you, the order shall be deemed cancelled.

Please note that if we do not accept your offer or if the transaction cannot proceed, any funds paid will be fully refunded via the payment method you used.

We reserve the right to correct any printing, clerical, or other errors or omissions on any acceptance, invoice, or other document, without incurring any liability.

Section 6 – Intellectual Property

All information and content on the Website, including but not limited to names, images, logos, trademarks, texts, graphics, photographs, sounds, music, videos, software, scripts, button icons, illustrations, audio clips, data compilations, and interactive features (collectively, the “Content”) are owned by us, our affiliates, related entities, partners, and/or licensors. The Content is protected by copyright, design rights, trademarks, and other intellectual property laws under Singapore law and international law.

You shall not modify, translate, decompile, disassemble, reverse engineer, or otherwise attempt to obtain the source code of the computer systems or other technologies underlying the Website or create derivative works based on the Website. For the purposes of this Agreement, “reverse engineering” shall include inspecting or analyzing the Website to determine the source code, structure, organization, internal design, algorithms, or encryption methods used by the Website.

Subject to applicable Singapore law and international treaties, we may grant you a non-exclusive, non-transferable license to access and download content from the Website that you are authorized to download. Such content is for personal use only and solely for the purpose of placing orders with Bubblepuss, using interactive services, or as a shopping resource. Any use of the Website materials beyond the aforementioned purposes, including but not limited to copying, modifying, distributing, republishing, transmitting, displaying, or performing the materials, is prohibited.

Section 7 – User Content

You shall be solely responsible for all content that you upload, post, transmit, or otherwise submit to the Website through our interactive services or by any other means, including product ratings, reviews, and any other data, personal profile information, documents, texts, software, applications, music, sounds, photographs, graphics, videos, messages, forum posts, comments, questions, answers, or other materials (collectively, “User Content”).

You assume all risks associated with your User Content, including any reliance by third parties on its accuracy or reliability. You represent and warrant that your User Content does not infringe on any third party’s intellectual property rights, and that you have obtained all necessary permissions to use such content. You shall refrain from including any defamatory, false, misleading, infringing, harassing, libelous, abusive, threatening, obscene, or otherwise unlawful material in your User Content, as you may otherwise be subject to legal liability.

You agree that we have the right, though not the obligation, to monitor, edit, or remove any content that we, in our sole discretion, deem to be illegal, offensive, threatening, defamatory, pornographic, obscene, harmful, or otherwise objectionable, or that violates any intellectual property rights or any provision of these Terms of Service.

By submitting any content to the Website, you hereby grant Bubblepuss and its affiliates and related entities a worldwide, perpetual, irrevocable, sublicensable, and transferable right and license to use, copy, distribute, transmit, reproduce, modify, delete, edit, adapt, publish, translate, publicly display, publicly perform, create derivative works from, and/or sell and distribute such content in any form, medium, or technology, without any payment or consideration to you. This license shall survive the termination of the Bubblepuss Terms of Service and your use of the Website.

Section 8 – Third-Party Links

Bubblepuss is not responsible for the content of any pages or other sites linked to or from the Website, and shall not be held liable for the content of non-affiliated websites to which links are provided.

Any risk arising from linking to external pages or websites, or from accessing content from external pages or websites, shall be borne solely by you. Bubblepuss does not endorse, guarantee, or assume responsibility for the services offered by external pages or websites linked to from or to the Website, nor does it assume any liability or obligation for the conduct, content, products, or services of such pages or websites. You are advised to review the terms of service and privacy policies of any external pages or websites that you visit.

Section 9 – Disclaimer

To the fullest extent permitted by law, Bubblepuss provides the Website, its content, and interactive services on an “as is” and “as available” basis, and makes no express or implied representations, warranties, or conditions regarding any information, content, materials, or products available on or through the Website or interactive services. You should not take any action based on any information or content on the Website without first independently verifying it.

You understand and agree that Bubblepuss makes no representations or warranties regarding:

The accuracy, timeliness, completeness, commercial value, or reliability of any data or information contained on the Website or interactive services;
The security of any information that is transmitted or delivered to you through the Website or interactive services;
The uninterrupted, secure, or error-free provision of the Website or interactive services; or
That the Website or interactive services are free from any viruses, worms, or other potentially malicious, damaging, or destructive computer programs or files now or in the future.

To the maximum extent permitted by law, Bubblepuss shall not be liable for any damages arising from or in connection with the use of the Website or interactive services, including but not limited to direct, indirect, incidental, punitive, or consequential damages, or any loss of data, revenue, or profits, or any property damage or harm, or claims by third parties.

Bubblepuss shall not be held liable for any claims arising out of your improper or inadvertent use of any goods, products, or services provided or purchased via the Website (including any claims arising from failure to adhere to any product instructions or from unforeseen or unreasonable usage).

Section 10 – Indemnification

You agree to defend, indemnify, and hold harmless Bubblepuss, including its officers, directors, agents, subsidiaries, joint ventures, employees, and third-party service providers, from and against any and all claims, demands, losses, liabilities, costs, expenses, obligations, and damages (including reasonable legal fees) arising out of or in connection with:

Your access to and use of the Website and interactive services;
Your breach of any provision of these Terms of Service;
Your representations and warranties as set forth herein;
Your violation of any law or the rights of any third party (including, but not limited to, any copyright, property, or privacy rights); or
Any claim that any content submitted by you causes harm to a third party.

Section 11 – Force Majeure

Transmission via the Internet and email may be subject to interference, interruption, or delay due to network traffic or the public nature of the Internet, which may result in inaccurate data transmission. Neither Bubblepuss nor its affiliates shall be liable for any failure or delay in performance due to events beyond our reasonable control (“Force Majeure Events”).

Force Majeure Events include, without limitation, any act, event, non-performance, negligence, or accident beyond our reasonable control, including but not limited to:

Strikes, lockouts, or other forms of protest;
Civil unrest, insurrection, invasion, terrorist attack, or war (whether declared or not);
Fires, explosions, storms, floods, earthquakes, epidemics, or any other natural disaster;
The unavailability of trains, ships, airplanes, motor transportation, logistics, or other public or private means of transportation;
The unavailability of public or private telecommunication systems;
Any act, decree, legislation, regulation, or restriction imposed by any government or public authority; or
Failures or accidents in maritime, river, postal, or other modes of transportation.

You acknowledge that, during the occurrence of a Force Majeure Event, our obligations under any contract shall be suspended, and we may require an extension of time to perform such obligations.

Section 12 – Severability

If any provision of these Terms of Service is found to be illegal, invalid, or unenforceable at any time, the legality, validity, and enforceability of the remaining provisions shall not be affected and shall continue in full force and effect.

Section 13 – Termination

These Terms of Service shall remain in effect from the effective date until terminated. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or by ceasing to use the Website.

Should we, at our sole discretion, determine that you have failed to comply with any provision of these Terms of Service, we may terminate this Agreement at any time without prior notice. In such event, you shall remain liable for any amounts due up to the termination date, and we may deny you further access to our services (or any part thereof).

Section 14 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted on the Website or otherwise related to the services, constitute the entire agreement and understanding between you and us with respect to your use of the services, and supersede all prior or contemporaneous oral or written communications, representations, commitments, and agreements (including any previous version of these Terms of Service).

Section 15 – Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of Singapore.

Any dispute, controversy, or claim arising out of or in connection with this Agreement, including any question regarding its existence, validity, interpretation, performance, termination, or breach, or any dispute related to any non-contractual obligations arising out of or in connection with this Agreement, shall be submitted to arbitration under the then-current rules of the Singapore International Arbitration Centre (“SIAC”), with the arbitration venue being Singapore. In accordance with the SIAC Rules, a sole arbitrator knowledgeable in Singapore law shall be appointed, and the arbitration procedure shall be conducted on an expedited basis (as defined by such rules), with the arbitration proceedings conducted in English. Both parties agree to abide by and enforce any arbitration award rendered pursuant to this Agreement, and the prevailing party in such arbitration shall be entitled to recover its reasonable attorneys’ fees and costs. Any such award shall be final, binding, and non-appealable.

During the arbitration process, both parties shall continue to perform their obligations under this Agreement except for those matters in dispute.

Unless required by law or the arbitration process, both parties shall maintain the confidentiality of the arbitration proceedings and any award rendered therein.